Company Description
About Us:
Property Soar is a leading real estate solutions company committed to helping clients navigate the property market with confidence. We specialize in providing strategic guidance, property management, and investment solutions to individuals and businesses. Our team is dedicated to excellence, innovation, and delivering outstanding service to our clients.
Job Description
Job Description:
We are seeking a dedicated and detail-oriented Customer Support Assistant to join our team. In this role, you will be responsible for assisting clients, handling inquiries, and ensuring customer satisfaction. You will play a key role in providing administrative support, resolving issues, and maintaining strong relationships with clients and stakeholders.
Responsibilities:
- Respond to customer inquiries via phone and email in a timely and professional manner
- Assist clients with general questions, concerns, and service requests
- Maintain accurate records of customer interactions and transactions
- Coordinate with internal departments to ensure customer needs are met efficiently
- Process client documentation and update account information as needed
- Assist in scheduling appointments and follow-ups with clients
- Identify and escalate priority issues to the appropriate team members
- Provide administrative support to enhance customer service operations
Qualifications
Skills & Qualifications:
- Previous experience in customer support, administration, or a related field
- Strong communication and problem-solving skills
- Ability to handle multiple tasks and prioritize effectively
- Attention to detail and strong organizational skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work independently and as part of a team
- High school diploma or equivalent required; additional education in business or customer service is a plus
Additional Information
Benefits:
- Competitive salary
- Opportunities for career growth and professional development
- Health and wellness benefits
- Paid time off and holidays
- Supportive and team-oriented work environment
