Our client founded in 1952, is a privately owned distributor, fabricator, and installer of construction products focusing on high-quality fencing and gate solutions for commercial and residential clients across Southern Texas.
SOUTHWEST HOUSTON, MISSOURI CITY AREA HQ (Beltway 8 & Fort Bend Parkway)/HOUSTON OPERATIONS/SOUTHEAST TEXAS CUSTOMERS—The company employs 25 people and runs a single manufacturing plant at its headquarters. It has established itself as a market leader, recognized for its high-quality craftsmanship and outstanding customer service.
The Director of Operations will report to the President/Owner, who has been General Manager since 2007 and has 35 years of experience in construction. They will serve as a key member of the Executive Leadership Team (President, Director of Operations, Director of Finance/Controller, Director of Sales & Business Development). The Director of Operations oversees daily operations, optimizes processes, and manages resources to improve efficiency and profitability. This role demands a strong leader with expertise in construction product distribution, fabrication, and installation and the ability to develop and implement operational strategies for continuous improvement as the company grows.
QUALIFICATIONS:
- More than 10 years of experience in operations management, particularly in the construction, installation, fabrication, or distribution sectors
- Demonstrated a history of enhancing operational efficiency and boosting profitability
- Experience managing production and fabrication, installation, construction, or related settings
- A solid understanding of project management, bidding processes, and job costing
- Experience in CRM, preferably with BIGIN/Zoho, or other operational systems to improve business functions
- Financial acumen and the ability to analyze financial reports, profit and loss, balance sheets, cash flow, and manage budgets
- Understanding regulatory requirements, permits, and industry standards related to fencing and gates associated with constriction
- Demonstrated exceptional leadership abilities encompassing team building, performance evaluation, accountability, and coaching experience
- Must possess an entrepreneurial spirit and a competitive drive to succeed, be organized, and have strong time-management skills
POSITION DUTIES:
- OPERATIONAL LEADERSHIP & STRATEGY:
- Supervise daily business operations, including installation, project management, and logistics, and support customer relations
- Develop and implement operational strategies that enhance revenue and profitability growth while maintaining high-quality construction standards and services
- Maximize workflow efficiency in construction, fabrication, and installation processes to meet customer demand and improve margins
- Oversee procurement, logistics, vendor negotiations, and inventory management to reduce costs and improve project outcomes execution
- Drive ongoing improvement initiatives by making data-driven decisions to enhance operations and create and prepare operating procedures (SOPs)
- SALES & BUSINESS DEVELOPMENT SUPPORT:
- Collaborate closely with the Director of Sales & Business Development to align operational capabilities with sales objectives and market opportunities
- Review bidding and estimating processes to ensure competitive and profitable proposals for commercial and residential projects
- Contribute to developing pricing models and cost structures to enhance project profitability
- Support the sales team by facilitating efficient project execution, from contract signing to the installation's completion
- FINANCIAL & PERFORMANCE MANAGEMENT
- Collaborate with the Director of Finance/Controller to supervise budgets, control expenses, and improve financial projections
- Monitor KPIs and operational metrics to identify trends and opportunities for improvement
- Lead efforts to lower costs while maintaining quality in construction and installation services excellence
- Supervise performance-profit-sharing and incentive programs to enhance team performance
- TEAM LEADERSHIP & CULTURE
- Ensure safety, compliance, and regulatory standards to maintain a secure and compliant workforce.
- Ensure the company’s employees and sub-contractors are well-trained, motivated, and aligned with HFCO’s strategic goals
- Develop succession plans and training programs to equip the next generation of leaders
- Adhere to the employee handbook, reporting guidelines, and business plan—non-compete and confidentiality agreements
Benefits Package:
- 401(k) Plan: Company match of up to 4% of your contributions
- Health Insurance: 50% company-subsidized medical insurance for employees and their families dependents
- Additional Coverage: Disability, dental, vision, and life insurance are available but not subsidized
- Paid Time Off (PTO): 15 days of PTO annually, plus paid company holidays
- Vehicle Allowance: A monthly allowance of $500 to support business-related travel
- Professional Development: $1,000 annual stipend for professional growth, which covers industry events, certifications, or training programs
Performance Profit Sharing: Eligible for profit sharing of up to 15% of the annual base salary, paid biannually in July and January, based on individual and company performance.
Annual Performance Review: Opportunity for annual merit increases and performance-based bonus adjustments.
Quarterly Bonuses: Extra performance-based bonuses for exceeding quarterly expectations targets.
