The Conflicts Manager will lead the conflicts department, overseeing the comprehensive review of conflicts and ensuring adherence to firm policies and procedures. This role involves working closely with Conflicts Partners, attorneys, and firm administration to resolve conflicts of interest and facilitate the opening of new matters. As the primary escalation point for conflicts-related issues, the Conflicts Manager will ensure the department operates efficiently while also managing the hiring, training, and supervision of the Conflicts team. This person safeguards the firm’s ethical integrity, legal compliance, and overall reputation
Key Responsibilities:
- Oversee and assist with lateral conflicts checks, new matter conflicts reviews, and new business intake processes.
- Analyze and assess new business intake reports, lateral hire conflicts checks, RFPs, and other conflicts-related materials.
- Serve as the primary liaison with Conflicts Partners, ensuring compliance and updating conflicts processes to align with firm objectives.
- Supervise the engagement letter and conflicts waiver processes.
- Communicate with attorneys to identify and resolve potential conflicts.
- Train, develop, and manage the Conflicts team, including Conflicts Analysts and New Business Intake Analysts.
- Coordinate and monitor team workflow to ensure efficiency and accuracy.
- Handle additional projects as assigned.
Required Skills & Qualifications:
- Strong ability to collaborate with attorneys and staff in a fast-paced environment while delivering excellent client service.
- Sound judgment and discretion in decision-making, with effective leadership and management skills.
- Ability to handle confidential and sensitive information with professionalism.
- In-depth understanding of law firm ethical principles, policies, and procedures.
- Ability to uphold and enforce client service standards within a law firm or professional services setting.
- Highly analytical and detail-oriented, with a strong commitment to accuracy and thoroughness.
- Proven experience supervising employees, including hiring, training, workflow management, and performance evaluation.
- Ability to prioritize and organize tasks effectively in a complex, deadline-driven environment.
- Capacity to identify, recommend, and implement improvements in policies, processes, technology, and systems.
Education & Experience:
- J.D. degree required.
- Minimum of five (5) years of experience in legal conflicts checking.
- Demonstrated leadership experience in managing teams.
- Experience with Aderant and Intapp is preferred.
