Do you have at least 3 years of office management, leadership, or supervisory experience? If so, apply here!
Details:
- Schedule: Monday-Friday 8:00am-4:30pm
- Location: in office in Plymouth, MN
- Type: Direct hire with full benefits
- Pay: $60K-$70K depending on work experience
- +5% annually discretionary bonus (based mainly on individual performance with some dependent on company performance)
Responsibilities:
Operations & Team Leadership
- Lead and support employees by providing guidance to improve productivity and performance.
- Coordinate and communicate activities that impact operational decisions.
- Oversee daily office operations to ensure efficiency and smooth workflow.
- Plan and manage workloads to meet business targets in a cost-effective manner.
- Provide administrative support to various departments as needed.
Office Administration & Facility Management
- Manage office maintenance requests to ensure a clean, safe, and functional workspace.
- Oversee supply inventory and procurement to ensure departments have necessary materials.
- Handle check processing, UPS shipping, and receiving logistics.
- Maintain security protocols, including keycard management and visitor access control.
Reception & Communication
- Greet and assist visitors, vendors, and clients to maintain a professional office environment.
- Answer and direct phone calls, providing professional and efficient communication.
- Manage the RingCentral phone system, including troubleshooting and call routing.
IT & Equipment Management
- Provide basic technical support, such as system restarts and minor troubleshooting.
- Oversee office equipment maintenance, scheduling service requests as needed.
- Coordinate with third-party IT support to ensure timely issue resolution.
Client & Vendor Relations
- Maintain proactive communication with clients to address inquiries and concerns.
- Ensure high customer satisfaction by resolving operational issues effectively.
Special Projects & Process Improvement
- Take on special projects aimed at improving office operations and efficiency.
- Identify opportunities for process enhancements and implement streamlined workflows.
Requirements:
- 3+ years of related experience in office management or team leadership in an administrative production environment.
- Previous medical retrieval knowledge preferred.
- Notary Public certification (or willingness to obtain).
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and experience with RingCentral(preferred).
- Basic understanding of IT troubleshooting and office equipment maintenance.
- Demonstrated ability to manage and track multiple tasks and meet deadlines
Benefits:
- medical, dental, vision insurance policies
- HSA, FSA accounts
- 401K match of 50% on the first 3%
- pet discount program and pet health insurance
- Gym discount
- PTO
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
