Req141817
Position Purpose
The Director of PMO for the Marketing Organization leads a team of Program and Project Managers responsible for driving clarity, consistency and momentum across marketing-led campaigns and cross-functional initiatives. This role serves as a central orchestrator for how work gets done, ensuring timelines are met, stakeholders are aligned and decisions are made to keep projects moving forward.
Through end-to-end project management, the Director ensures seamless coordination from intake through execution by applying structured workflows, templates and operating models. This leader also advises on process optimization, leads change management efforts and promotes clear communication between internal teams and agency partners.
In collaboration with Marketing leaders and external agencies, the Director fosters accountability, transparency and continuous improvement. This role also oversees centralized intake, strategic project assignments and reporting on portfolio-level performance metrics that reflect the velocity and impact of marketing work.
Key Responsibilities
- 35% Project Management: Develop a strategy to determine types of projects and resources required for all projects within a specified initiative. Manage and balance the resources, timelines and scope/objectives of all projects within the specified initiative; Review and coordinate high level project plans; Manage communication of status and results to business owners and key stakeholders
- 25% Change Management (Building Relationships): Accept, lead and drive change for all projects/teams by embracing and communicating the visions, assisting IT leaders with implementation of methods to ensure that the change lasts-gain organization's buy-in, prioritize and integrate the changes into normal business practice, integrate with other organizational initiatives, identify and remove barriers to success, integrate the changes into normal practice, and identify the need to implement the correct staffing, development training, rewards/measurements, communications, and organizational designs.
- 15% In partnership with fuinctional leaders, the incumbent will manage the budget as it relates to the development of key transformation initiatives. Provide leadership and subject matter expertise on multiple simultaneous projects and be responsible for timely delivery and execution of all key projects.
- 10% People Development: Take a leadership role in training, developing, and managing careers of direct reports and business partners by identifying strengths/areas of improvement & providing regular performance feedback
- 15% Develop/sustain relationships with key consulting resources, as necessary, in order to successfully complete other responsibilities. Ability to measure 3rd party consultants within a matrixed team orientation, via metrics and quality and timeliness of deliverables, by leveraging the PMO reporting, processes and contract management mechanisms in place. Facilitate discussions between consulting, procurement, legal, IT and/or business representatives as-needed.
Direct Manager/Direct Reports
- Vice President
- Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.
Travel Requirements
- Typically requires overnight travel 5% to 20% of the time.
Physical Requirements
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications
- Master's degree & PMP certification
- Extensive corporate project management experience
- Demonstrated experience coaching & developing others
- "Advanced understanding of e-commerce project lifecyle - especially knowledgable in the areas of requirements gathering and design.
- Practiced in negotiating with others in ways that result in win/win outcomes"
Minimum Education
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education
Minimum Years Of Work Experience
Preferred Years Of Work Experience
- No additional years of experience
Minimum Leadership Experience
Preferred Leadership Experience
Certifications
Competencies
- Ability to maintain a high level of confidentiality & professionalism
- Strong presenation skills & ability to communicate effectively with senior leaders
- Ability to influence without authority
