Job Title: HR Records Management Specialist
Duties: The HR Records Management team ensures the accurate and secure maintenance of employment records for all associates, including home office staff, financial advisors, and branch employees. Responsibilities include processing new hires, promotions, transfers, terminations, rehire eligibility checks, and managing personnel files and organizational structures.
Key Responsibilities:
- Conduct thorough Rehire and Transfer Eligibility Checks through research and investigation.
- Maintain electronic personnel files and handle all file requests efficiently.
- Organize and process incoming paper documents, ensuring proper documentation.
- Ensure data integrity through regular audits and oversight.
- Meet a 24-48 hour processing turnaround for various HR activities.
- Troubleshoot and resolve issues or questions related to personnel file processing.
- Act as a point of contact for customer service, addressing questions related to eligibility and file requests.
Qualifications:
- Strong investigative skills with attention to detail.
- Excellent verbal and written communication skills, with the ability to provide clear instructions and solutions.
- Superior organizational and time-management abilities.
- Proven ability to manage multiple tasks and meet deadlines.
- Previous experience with PeopleSoft HRMS is preferred.
- Ability to learn and apply technical information while maintaining data accuracy.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and web browsers (Internet Explorer, Edge, Chrome).
Required Skills:
- Employee Records Management
- Data Integrity and Auditing
- Microsoft Office Suite (Excel, Word, Outlook)
- HRMS Software (PeopleSoft, etc.)
- Recordkeeping and Documentation
- Customer Service Skills
Additional Skills:
- New Hire and Termination Processing
- Time Management
- Attention to Detail
- Troubleshooting and Problem-Solving
