Logistics Coordinator

Article • Full-time • Jacksonville, FL, US • 1m ago

Department: Logistics

Location: Jacksonville

Compensation: $52,000 - $65,000 / year

Description

Hi there, we're Article. 👋 Since 2013, we have been redefining the furniture industry one sofa at a time, it's not easy — it requires solving challenging, meaningful problems. This is where you come in, as a Logistics Coordinator, you'll make an impact on Article's supply chain by optimizing and constantly improving our end-to-end logistics movements ensuring timely and efficient deliveries of products to our customers.

Why We Need You:

The Logistics team works across all areas of our logistics network including Drayage, Linehaul, Home Delivery and Returns while understanding the movement of our products from the ports right through to our customers' homes. Your work directly impacts our customer experience (we're customer obsessed if you haven't heard).

Why Article?

As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you're trusted to explore solutions you believe will work best (you're the expert, after all). You'll do all this while growing your skills within a company that is redefining the furniture industry.

Hours of Work and Location:

We're a hybrid team - this role will work three days a week on-site at our Jacksonville location at 10543 Canada Drive, Jacksonville, FL 32218.

The Logistics team works shifts to provide coverage across a 7-day-a-week operation so there is a possibility of weekend coverage. Daily coverage of the team is generally between 9:00 am to 6:00 pm across multiple shifts.

What You’ll Do

You'll gain experience and cross-training across all areas of Logistics (Drayage, Linehaul, Home Delivery - internal and external, Returns) including:
- Transportation Planning and Route Optimization
  - Plan and execute end-to-end transportation movements in assigned region, considering delivery deadlines, capacity, and cost-effectiveness.
  - Schedule and track shipments, ensuring on-time pick up and delivery.
  - Use transportation management systems and route optimization software for safe and legally compliant delivery route planning.
  - Manage return volume within monthly thresholds for FMC docks.
  - Support Consignment and Liquidation planning, monitoring accurate payouts.
  - Continuously evaluate and improve processes, including load consolidation, route sequencing, and driver scheduling.
- Carrier Management
  - Collaborate with freight carriers to ensure appointments, monitor performance, and escalate issues.
  - Assist in invoice audit to ensure costs align with contracted rates.
  - Contribute to performance calls reviewing metrics and KPI adherence (DIFOT, schedule adherence, customer satisfaction).
- Risk Management and Compliance
  - Ensure compliance within transportation regulations and industry standards, including safety regulations, customs requirements, and documentation.
- Stakeholder Collaboration
  - Coordinate with key internal stakeholders on status of shipments (Inbound containers, Linehaul, Final Mile assets) and escalations as required.
  - Collaborate with warehouse and fulfillment teams to coordinate pick-up and delivery schedules.
  - Work closely with internal operational managers to optimize routes and execution.

Who You Are

You have at least 3+ years previous work experience in transportation or logistics
Ability to work independently with little supervision in a high-paced and at times, stressful, environment
Comfortable working with a Transportation Management System (TMS)
Strong mathematical and critical thinking skills
Flexibility with working hours and availability to work weekends
A focus on continuous improvement and a solutions-focused mindset
Ability to collaborate and problem solve across departments (we win together!)
Bachelor's degree in Logistics or Transportation is considered an asset
Legally able to work in the US
Completion of:
- Pre-employment Drug & Alcohol test
- Criminal background check
Article participates in E-Verify

Perks & Benefits

The fine print:

Benefits-eligible
- Medical, Dental, & Vision
- Life Insurance
- Disability insurance
Vacation, Holidays & Sick/Wellness Days
- 48 hours Sick/wellness (6 days, accrued annually)
- 8 paid holidays + 1 Inclusion & Diversity day
- 120 hours (3 weeks) paid vacation (accrued annually)
Other Benefits/Perks
- 4% 401K matched contribution
- Paid maternity and parental leave
- 45% Employee discount + 15 % family & friends discount

The expected salary is $52,000 to $65,000. The actual base pay can increase beyond this range and will be based on various factors, including transferable skills, training and certifications, work experience, business needs, and market demands.

#INDARTICLEWH

Criminal Background Checks:

Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted.
The decision if a criminal record will restrict your employment will be done on a case by case decision, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.
Work Authorization:
Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship.

For US based roles, Article participates in E-Verify
Equal Opportunity Statement:
At Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances.
Accommodations:
If an applicant requires an accommodation due to a disability or any other protected characteristic feel free to email ta.accommodation@article.com or let the hiring team know at any stage of the recruitment process.

This email will only respond to accommodations, all non-related emails will be deleted.

Artificial Intelligence in Hiring:

All applications are carefully reviewed by humans. We do not use artificial intelligence or ranking algorithms in our hiring decisions.

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