Department: Warehouse
Location: Jacksonville
Compensation: $60,000 - $75,000 / year
Description
Hi there, we're Article. 👋 Since 2013, we've been creating remarkably better furniture experiences one sofa at a time. As a
Warehouse Supervisor - Inventory, Returns, Training, and Quality Management, you will oversee inventory management, returns processes, staff training, and quality management within the warehouse. You'll ensure efficient and accurate handling of inventory, optimize the back-to-stock process, manage quarantine/quality improvement inventory, and develop team members through structured training programs. The Supervisor will act as a subject matter expert in these areas and collaborate with other operational leaders to drive continuous improvement.
Why We Need You:
Article's Warehouse department receives all our boxed furniture, inspects and adds the inventory to our system, then stores all our boxed furniture which is then loaded into delivery trucks - they ensure the right products are going to the right customers.
As Warehouse Supervisor you will have a high level of autonomy, we call it having an Ownership Mindset, where you're trusted to solve problems to ensure a safe and great working environment for your team while putting the customer at the heart of how we work - Customer Obsession.
Why Article?
Schedule: Monday-Friday **Morning shift**
Location: 10543 Canada Dr. Jacksonville Flordia 32218
Team Size: **Team is still being built out **
- 29 paid days off between vacation, wellness, and holiday (details below)
- Generous medical, dental, and vision coverage for you and your family
- Paid paternity/maternity leave
- 45% discount on all Article furniture
- Paid uniforms & safety boots
What You’ll Do:
The main focus of your work will be Inventory, Returns, Training, and Quality Management, in addition, for some of your shifts you'll be leading the teams on the warehouse floor.
Inventory Management
- Ensure accurate tracking, storage, and movement of inventory within the warehouse.
- Oversee regular inventory cycle counts and lead annual physical inventory audits.
- Maintain inventory management procedures to minimize shrinkage and improve accuracy.
- Oversee inventory control measures, including the use of warehouse management systems (WMS).
Back-to-Stock Management (returns)
- Oversee the end-to-end process for back-to-stock items, ensuring timely and accurate processing.
- Maintain detailed records of returned inventory for tracking and reporting purposes.
- Identify bottlenecks and implement solutions to improve the back-to-stock process.
Quality and Quarantine Management
- Manage the quarantine inventory process, ensuring all quarantined items are tracked, resolved, and dispositioned accurately.
- Lead execution of quality improvement projects on quarantined furniture.
- Collaborate with Quality Assurance and Operations teams to effectively implement projects.
Staff Training
- Deliver comprehensive training programs for warehouse staff.
- Train team members on all warehouse functions, including inventory management, back-to-stock processes, quality standards, and compliance with company policies and safety regulations.
- Monitor and collaborate with Operations Supervisors on employee performance to identify training needs and gaps.
- Maintain local training documentation, guides, and resources.
- Foster a culture of continuous learning and development within the team.
Collaboration and Reporting
- Work closely with warehouse operations teams to align inventory, back-to-stock, and quality processes with overall warehouse goals.
- Present reports on inventory accuracy, return rates, quality metrics, and training progress.
- Assist in evaluating and implementing new technologies and systems Support management in ensuring warehouse compliance with safety, quality, and regulatory standards.
Who You Are:
- Typically 3-5 years in warehouse operations, with a focus on inventory, returns management, or quality control. Previous supervisory experience is a plus.
- Strong knowledge of inventory control practices and systems.
- Experience with quarantine inventory and furniture quality improvement projects.
- Proficiency in warehouse management software (WMS) and MS/Google Suite proficiency.
- Excellent communication and training skills.
- Analytical mindset with attention to detail.
- Ability to lead and motivate a team.
- Strong organizational and time management skills
- Able to input, retrieve, and analyze data
- Able to lift/maneuver up to 100 lbs. of merchandise by yourself
- Able to lift/maneuver heavy items (±300 lbs.) with a team member (team lift) and/or proper lifting equipment
- A degree in logistics, supply chain management, or business is an asset but not required
- Legally able to work in the US
- Completion of:
- Pre-employment Drug & Alcohol test
- Criminal background check
- Article participates in E-Verify
Perks & Benefits:
- Benefits-eligible (First day of employment)
- Medical, Dental, & Vision coverage
- Life Insurance
- Disability insurance
- Vacation, Holidays & Sick/Wellness Days
- 48 hours Sick/wellness (6 days, accrued annually)
- 8 paid holidays + 1 Inclusion & Diversity day
- 120 hours (3 weeks) paid vacation (accrued annually)
- Other Benefits/Perks
- 4% 401K matched contribution
- Paid maternity and parental leave
- 45% Employee discount + 15 % family & friends discount
The salary range is $60,000 to $75,000. The starting salary will be determined by your transferable skills, knowledge, work experience, and the hiring team's budget, which is based on business needs, market compensation data, and internal equity.
Criminal Background Checks:
Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted.
The decision if a criminal record will restrict your employment will be done on a case by case decision, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.
Work Authorization:
Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship.
For US based roles, Article participates in E-Verify
Equal Opportunity Statement:
At Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances.
Accommodations:
If an applicant requires an accommodation due to a disability or any other protected characteristic feel free to email ta.accommodation@article.com or let the hiring team know at any stage of the recruitment process.
This email will only respond to accommodations, all non-related emails will be deleted.
Artificial Intelligence in Hiring:
All applications are carefully reviewed by humans. We do not use artificial intelligence or ranking algorithms in our hiring decisions.
