Job Brief
We are looking for a Sales Associate to manage preparing food items, ensure all transactions run smoothly, and to help us maximize the customer experience.
Responsibilities
Clean kitchen equipment and tools before use
Adjust oven temperatures to ensure proper baking
Decorate cookie cakes with glazes, icings, and edible toppings
Shape dough for preparation of Cookie Cakes
Prepare custom-made pastries based on customers' preferences (e.g. cookie cakes)
Understanding of food safety practices
Excellent time-management skills
Use electronic equipment, like cash register and POS
Maintain clean and tidy checkout areas
Collect payments whether in cash or credit
Job Requirements
Ability to issue receipts, refunds, or change orders if necessary
Ability to cross-sell products and introduce new ones
Ability to resolve customer complaints and guide them/provide relevant information
Work experience as a retail cashier or in a similar role preferred
Guest service skills
Experience With Cake Decoration Techniques Preferred
Ability to remain calm and focused in a fast-paced environment
Basic math skills
Team spirit, with a customer-focused attitude
Strong communication skills
Required
Preferred
Job Industries
