Job Purpose
The SXSW Revenue Operations Department seeks a year-round, organized, proactive professional to manage and develop a catalog of marketing products designed to drive revenue and engagement for our company. This position will play a key role in coordinating between internal departments, defining and overseeing product deliverables, and ensuring high-quality execution of marketing assets. The ideal candidate will possess strong project management skills, a thorough understanding of event sponsorships, and a willingness to collaborate across teams.
Duties & Responsibilities
Responsibilities include, but are not limited to:
- Oversee the maintenance and ongoing development of a catalog of marketing products, including branding assets, exhibition opportunities, sponsorships, activations, and custom integrations.
- Develop and oversee the ongoing maintenance of accurate deliverables, descriptions, stakeholder identification, deadlines, pricing, and contract language for each of the 150+ products in the catalog.
- Work with internal stakeholders to establish expense budgets for each product. Oversee the administration of those budgets, ensuring proper expense allocation.
- Act as a liaison with internal departments to define product deliverables, assign fulfillment responsibilities, and ensure cohesive project execution.
- Proactively identify and develop new products that reflect market opportunities and align with the company's overall initiatives. New products will create new revenue opportunities, serve client needs, and help to enhance the event attendee experience.
- Work closely with account executives and account managers to understand client needs, provide product information, and develop customized marketing solutions tailored to their specific requirements.
- Monitor and track product availability, communicate inventory status to sales teams, and support efforts to maximize sales of existing inventory.
- Oversee the creation of promotional materials that effectively communicate product benefits and specifications to clients.
- Act as the primary fulfillment manager for a subset of the product catalog, including a suite of "out-of-home" advertising products. Likewise, manage communication and contracting with vendors for this product subset to obtain quotes, define deliverables, and ensure the timely execution of product components.
- Maintain accurate records of product procedures, pricing, and sales data in CRM and database software (e.g., HubSpot, Airtable).
Qualifications & Skills
Qualifications include:
- Minimum of 3-5 years of previous experience in product management, event management, sponsorships, marketing operations, or related fields.
- Strong organizational skills and attention to detail are essential for managing multiple projects and priorities in a fast-paced environment.
- Excellent written and verbal communication skills, with an ability to build strong relationships with internal stakeholders and external partners.
- Working knowledge of cloud-based database software (e.g., Airtable), CRM software (e.g., HubSpot), and proficiency in Google Suite.
- Proactive in identifying and resolving issues independently, with a solutions-oriented approach.
- Ability to maintain composure and professionalism in dynamic settings, including high-stakes events.
Physical Requirements
Ability to sit, stand, or walk for long periods, with or without accommodation—keyboard and office equipment use required. During the SXSW event, you may be required to stay on-site for the duration of the event.
Work Location & Schedule
The position is located in Austin, Texas. Core business office hours are from 10:00 a.m. to 6:00 p.m., Monday through Friday. You must be available to work additional hours from January through March, including evenings and weekends. During the event, you will be required to be on-site daily.
