Hello,
My name is Shannon, and I am a Recruiter with
The Fountain Group. We are a national staffing firm and are currently seeking a
-------- Events Program Manager for a prominent client of ours. This position is located in
-- New York, NY (Hybrid). Details for the position are as follows:
Job Description:
Duration: 7 months
Pay: $45-51/hr.
What You’ll Do
In NYC:
- Lead end-to-end planning and execution of NYC-based events with 50+ attendees, ensuring flawless delivery and high stakeholder satisfaction.
- Provide white-glove planning support, prioritizing elevated hospitality and attention to detail.
Globally:
- Manage a team of contingent event specialists, overseeing weekly meetings, progress tracking, timecards, and hiring/contract extensions.
- Build strong partnerships with Workplace, AV, Security, and other teams for cohesive event planning and execution.
- Maintain a centralized data and reporting system, using feedback and analytics to drive continuous improvement.
- Oversee large-scale, high-impact events, managing timelines, budgets, resourcing, and execution across global hubs.
- Develop and refine SOPs, SLAs, and KPIs to ensure consistent, scalable service quality.
- Support global ticketing during high-volume event days to maintain responsiveness.
- Act as project manager for key company events, including milestone celebrations, anniversary parties, and End-of-Year events.
What We’re Looking For
- Experience:
- 4+ years in event program management, with a focus on facilities, office management, workplace services, customer service, and event management.
- Proven success delivering white-glove planning for corporate events with 50+ attendees, ideally in NYC.
- Experience in tech or fast-paced environments is a plus.
- Education: Bachelor’s degree or equivalent years of experience.
- Skills:
- Proficient in Google Workspace and Slack for collaboration and communication.
- Strong project management and organizational skills, with the ability to manage multiple priorities in a dynamic environment.
- Customer-obsessed mindset with a passion for exceeding expectations.
- Data-driven approach to problem-solving and process improvement.
- Excellent cross-functional collaboration and team leadership skills.
Our Ideal Candidate
- Thrives in a fast-paced, ever-changing environment with a bias for action.
- Embodies a “One Team, One Fight” mentality, fostering collaboration and driving shared goals.
- Strives for continuous improvement, always aiming to be 1% better every day.
- Approaches challenges with optimism, creativity, and a well-organized plan.
If you are interested in hearing more about the position please respond to this posting with your resume attached!
