Why join CompuNet?
CompuNet values its people more than any other asset—and realizes the contributions made by each employee are a reflection of their education, experience, certifications, expertise and passions. We strive to take care of each other, do the right thing and help our customers succeed. We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy and support the right IT solutions for every customer.
We offer a generous total compensation package for our employees, including competitive wages, medical, dental, vision, PTO, company-matching retirement plans, profit-sharing and more.
CompuNet is seeking a Project Manager to join our Client-Aligned Project Management team, an experienced group of consultants providing project management services on a contract basis. As a client-aligned Project Manager you will be assigned to one or more CompuNet clients for a period of 6 to 12 months and be responsible for the successful management of IT infrastructure and technology driven projects that align to the client's vision, strategy, and operational framework.
Using principles of matrix management, this role will handle planning and logistics for client-defined series of projects – from set-up to closeout – and work with varying subgroups of Architects, Engineers, and System Administrators to develop deliverables, complete technical configurations, and deliver strategic outcomes.
In large accounts, the Project Manager may also be asked to collaborate with CompuNet's Client Program Manager who helped sponsor and/or scope the series of projects. In these cases, the Project Manager will need to communicate regularly with the Client Program Manager and involve them as part of the project team.
Essential Duties & Responsibilities
The Project Manager will report to the Senior Manager of Project Management and work closely with Sales, Service Portfolio, and Engineering to ensure the successful delivery of client projects. As demand for this role and the complexity of projects increases, opportunities for growth may include promotion to Senior Project Manager or transition into a specialty-aligned Project Manager role within CompuNet's Project Management Office (PMO).
A successful client-aligned Project Manager will be able to:
- Demonstrate strong organization skills by effectively planning, coordinating, and managing multiple technical projects within the same client environment, while working within potential resource constraints and addressing competing priorities.
- Complete recurring project management activities, including the ability to:
- Schedule, prepare for, and lead project meetings aligned to one or more phases.
- Track project scope, use of budget, forecasted and confirmed schedules, and the status of deliverables (or outcomes) against a Statement or Work (SOW) or project charter.
- Maintain steady communication flows – collaborating with the client's project team members, CompuNet's project team members, and/or subcontractors to ensure projects stay on track.
- Ensure project roles, responsibilities and levels of decision-making are clearly defined and understood.
- Identify, monitor, and work to mitigate project risks and issues. Form a communication path for the escalation of risks as they are identified.
- Define project success criteria – ensuring alignment between CompuNet and the client on what deliverables and outcomes are meant to be produced from the efforts of the project team.
- Create and maintain project plans – understanding the purpose, scope, and sequence of the project, converting understanding into a consolidated timeline highlighting major milestones, deliverables, and associated dates for project activities.
- Identify and communicate inter- and intra- project dependencies and impacts.
- Oversee project scheduling, coordination, and logistics, including participant identification and the development/distribution of communications plans.
- Conduct weekly status meetings with project teams – to document recent accomplishments and upcoming activities, track actual performance against project plans and budgets, analyze variances, and identify potential risks, issues, and resource conflicts.
- Develop biweekly status reports and participate in status meetings – proactively communicating project progress, planned activities, risks, and issues on an on-going basis, ensuring transparency, and alignment to client expectations.
- Mitigate 'scope creep' by enforcing project boundaries agreed upon in the SOW and, when necessary, facilitate the development and approval of project change requests or amendments to the project charter.
- Conduct post-project reviews and lessons learned sessions to capture insights and improve project delivery processes.
- Ensure predictable, consistent, and high-quality project delivery across all active projects, while adhering to client-defined methodologies and industry best practice.
- Quickly adapt to varying project management methodologies, processes, and deliverables used within client environment.
- Demonstrate attention to detail in the customization of deliverable templates and creation of project support materials, often developed in the client's brand.
- Proofread and contribute content to project deliverables, ensuring they meet quality standards and client expectations as outlined in the SOW.
- Proactively engage with Service Delivery Managers to:
- Ensure the correct setup of project tickets and hours budgets in ConnectWise,
- Efficiently manage project budgets, expenses, and resources to meet delivery targets, and
- Close out project phases and deliver client invoices.
- Proactively engage with the Client Program Manager(s) to:
- Complete client onboarding activities – including project and task alignment, access to client's internal systems and applications, introductions to project team members, etc.
- Request assistance in preparing for or leading project meetings.
- Contribute content used for portfolio-level reporting and executive summaries.
- Receive training and guidance on how to navigate the account.
- Resolve problems with impacts that extend beyond the immediate scope of a project.
- Develop trusted working relationships and promote team building — ultimately leading to clear expectations and a balanced workload between members of the project team.
- Show the value of effective project management through action; encourage consistent and meaningful utilization of project management in the delivery of client projects.
- Work with minimal supervision – management will be provided by the Senior Manager of Project Management with support and direction from the Account Executive, Client Program Manager, and the Client's Executive Sponsor.
Travel Expectations
- Able to travel upon request – for the purpose of visiting project sites or participating in CompuNet events.
Education & Experience
Minimum Qualifications
- Bachelor's degree in a business-related field or 4+ years of work experience.
- Minimum 3 years of proven experience as a Project Manager or in a similar consulting role focused on project delivery and customer success.
- Experienced practitioner of project management methodologies, including Waterfall, Agile, Kanban, etc.
Preferred Experience
- Project Management Professional (PMP) certification or equivalent project management credentials.
- Agile project management methodology certification or training (such as CSM, PMI-ACP, AgilePM, etc.).
- Experience driving projects with a duration of 3 to 12 months, involving many stakeholders, participants, and a high degree of complexity.
- Experience working in a matrix-management model with multiple leaders, cross-functional teams, and dynamic roles.
- Familiar with ConnectWise Manage for project tracking and budget management.
- Career experience in a position with detailed time accounting and billable utilization requirements.
Desired Skills & Abilities
- Time Management – able to handle multiple projects simultaneously, set priorities, and meet deadlines.
- Self-Directed – able to take tasks from inception to completion with a high level of accountability.
- Critical Thinking – proactive and solution-driven, able to bring order to unstructured problems.
- Professional Communication – possesses strong verbal, written, visual (presentation), and interpersonal communication skills.
- Detail Oriented – passionate about completing tasks accurately and mitigating risk.
- Team Player – collaborates, builds trust, and develops innovative solutions within a team environment. Seeks out and embraces opportunities that provide exposure to different situations, people, industries, technologies, and perspectives.
- Multi-Tasking Skills – able to prioritize competing requests in a fast-paced environment.
- Decisive Under Pressure – responds effectively and efficiently in stressful environments, occasionally created by IT downtimes and system outages.
- Microsoft Savvy – an intermediate to advanced user of Microsoft 365 business applications for the purpose of collaborating, creating and customizing project deliverables.
- Thinks Ahead – communicates ideas to improve processes and procedures with a positive and constructive attitude.
Who we are
CompuNet, Inc. is an engineering-led IT solution provider that offers consulting, design, and professional services. Our strength lies in our team of outcome-driven and relationship-focused professionals with a long history of designing IT solutions. Our team of highly skilled engineers take the lead in designing, developing, and implementing solutions that address complex business challenges. This team takes ownership for the entire project lifecycle, from discovery and design through deployment, training, and handoff.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
