Essential Functions
- Oversees and manages key relationships with distributors, freight carriers and all external parties that supply products or services to the Steak N Shake system.
- Ensures ongoing, continuous uninterrupted product supply to distribution centers and restaurants.
- Works closely with supply chain team to monitor and manage inventory flow to maintain optimal stock levels while minimizing obsolete inventory.
- Develop and execute distribution and logistics strategies that align with the company’s growth objectives and operational needs.
- Lead, mentor, and develop a high performing team of logistics and distribution professionals.
- Utilize data-driven insights to monitor key performance indicators such as on-time delivery, transportation costs, and warehouse productivity. Prepares for executive review presentations for ET and Board materials.
- Build and maintain strong relationships with 4PL freight carriers and other supply chain partners
- Oversees and manages performance metrics to ensure cost efficiency and service excellence
- Works with direct reports to identify and present cost optimizing projects and drives plan to meet defined goals.
- Interacts with Research & Development, Quality Assurance, Op’s support services, Marketing, Finance, and restaurants and senior leadership.
- Develop and maintain contingency plans to mitigate risks, such as supply chain disruptions or emergencies.
- Ensure business continuity through proactive planning and rapid response to challenges.
- Works independently with minimal supervision. Drives projects and maintains high sense of urgency on identified projects, goals and any potential risk to distribution.
- Returns all emails and voice mails timely as required.
- Deals with interruptions and successfully manages multiple projects and tasks consistently.
- Maintains behaviors and actions consistent with the company’s values and standards.
- Continuously looks for ways to increase professional development.
- Works additional hours as needed and responds to issues or risk of supply with high level of urgency.
- Regular and punctual attendance which includes working normal business hours that support the restaurant’s needs.
- Performs other related duties as required and assigned.
- Hybrid role and Travels as required, 40% of the time.
Key Relationships
- Supply Chain Team
- Distributors
- Field Team
- Senior Leadership Team
- Support Center Employees
Required Education and Experience
- Bachelor’s Degree or equivalent work experience.
- 10-12 years of experience in MS Office suite.
- 10-12 years of experience with supply chain within restaurant industry.
Preferred Education and Experience
- Master’s degree in business, Logistics or Supply Chain.
- 10-12 years of supply chain experience in a food service environment.
- MS Access experience.
- Knowledge of supply chain software program, Arrowstream
Competencies
- Accountability
- Analytical
- Business Acumen
- Communication
- Continuous Learning
- Critical Evaluation
- Execution Excellence & Reliability
- Ethical Practice
- Flexibility / Open Mindedness
- Innovation
- Leadership
- Presentation Skills
- Strong Relationship Management
- Strategic Thinking
- Teamwork & Collaboration
