Location: Irvine, United States of America
Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.
Customer Program Manager | New Graduate
Irvine, CA (Hybrid)
Position Summary
Thales is looking for a
Customer Program Manager to be responsible for helping to manage the execution of customer program(s) and/or portfolio(s) with technical and business complexity.
In this position, you will also assist with program data and requirements conducting work with the highest ethical standards, transparency and compliance with all applicable laws.
Key Areas of Responsibility
- Support demand management duties, i.e., validating SAP reflects Customer’s demand via CPL; Follow-up and validate missing Customer Purchase Orders (POs).
- Maintain SAP’s Project Data fields.
- Help with PCO processing, e.g., review PCO Kanban requests to ensure requirements are met for proper quoting.
- Workload forecasting, e.g., coordinate with PM/SEM; PMO to train how to load in PV; Other back-office program support duties, i.e., Action item follow-up, meeting minutes, etc.
- Works closely with Customer Delivery personnel and other department personnel, as necessary, e.g., obtain inputs from project team members to support various project tasks.
- Help manage project relevant documentation, history and organizational knowledge.
Minimum Qualifications
- Bachelor's degree with a minimum of 1-4+ years of relevant work experience or a Master’s degree with 0-2+ years of relevant work experience.
- Some financial understanding to work with P&L statements.
- Ability to establish effective communications with multicultural customers/stakeholders.
- Effectively present information and respond to questions from various stakeholders.
- Proficient with MS Office applications, i.e., Excel, Word, PowerPoint, Project, Outlook and Teams.
If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!
Special Position Requirements
- Schedule: Core business hour Monday to Friday. May be eligible for 9/80 work schedule. May occasionally be required to work outside core business hours.
- Physical Demands: Computer (PC) and mobile phone work activity. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is required to walk and reach with hands and arms. The employee is occasionally required to stand. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. General vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Physical Environment: Typical office environment.
- Regulatory Compliance Requirements: None.
Why Join Us?
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This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer, including disability/veterans.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talentacquisition@us.thalesgroup.com.
The reference Total Target Compensation(TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
- Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
- Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
- Company paid holidays and Paid Time Off
- Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
