You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?The Global Services Group is comprised of key internal and external servicing functions that deliver extraordinary customer care to Card Members, merchants and commercial clients around the world, while providing world-class travel, credit, collections and fraud services. Each interaction is a chance to bring the brand to life for our customers and colleagues and help build on Amex’s reputation for trust, security and service.
The GSG Control Management team is responsible for all core Operational Risk Management (ORM) responsibilities across GSG, working closely with GSG leaders, as well as with other first-line Control Management teams across the company and the other lines of defense, to ensure we have a strong control environment and risk management culture across the enterprise. This role is based in Sunrise, Florida and will provide administrative support to two Vice Presidents in the GSG Control Management organization.Responsibilities:
- Responsible for calendar and meeting management on a daily, weekly and monthly basis, involving coordination with multiple parties and including generation of reminders to ensure deadlines are met
- Manage logistics of meeting administration (e.g., documents, video conferencing, Live Meeting, and other logistics)
- Event management including arranging on/off site/virtual meetings
- Manage IDs, access, payroll, time keeping and submissions for the team
- Office administration (e.g., ordering computers, equipment, supplies, and liaising with tech support as needed)
- Maintain headcount reporting, organizational charts, and department email distribution lists
- Manage domestic and foreign travel arrangements including air, hotel, car transfers and meeting agendas
- Ensure timely preparation and processing of expense reports and invoices; review expenses submitted to leader for approval and highlight any out of policy spend
- Coordinate facilities management responsibilities
- Manage general follow-ups and generate reminders to effectively meet deadlines and commitments
Minimum Qualifications:
- Significant years of previous experience as an Executive Assistant to a senior leader and familiar with office management and technologies
- Excellent written and verbal communication skills (email, phone, in person)
- Strong sense of integrity and the ability to exercise discretion and confidentiality with sensitive information
- Motivated, proactive team player with strong time management, organizational, administrative and interpersonal skills
- Strong attention to detail with an emphasis on accuracy, quality, timeliness, follow through and sense of urgency in executing
- High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – phone functions, MS Outlook, Ariba, Concur, Payroll and My Info - comfortable adapting to new technologies
- Ability to work effectively and flexibly with others and to build trusting relationships across the company
Salary Range: $24.05 to $48.10 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
