Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
- The role is a part of the Operations Decision Support team. Positioned within the Operations Planning and Performance (OP&P) organization, this team is ideally situated to support business units with cutting edge solutions and analytics for a robust, reliable, and efficient operation. We are responsible for helping to create and promote a cross-functional learning organization and continuous improvement culture through optimization modeling, advanced analytics, and data science.
What You'll Do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Develop business domain understanding, identify opportunities, and develop analytical solutions.
- Apply Operations Research (OR), Statistical, Data Science and Machine Learning techniques to evaluate performance, prescribe solutions and improve decision making to support company’s long-term strategic vision and growth initiatives.
- Engage in a broad spectrum of data science activities including data mining, data wrangling, building descriptive and predictive data models, visualization, development of recommendations, and presenting to business stakeholders.
- Create compelling and holistic stories for communicating and visualizing insights based on data-driven recommendations to provide actionable insights that drive informed decisions for a variety of operations-related problems.
- Research current practices and industry trends and keep abreast of latest advances in OR, data science techniques and Cloud-based data analytics to solve complex airline operations problems.
- Establish connections with multiple levels and job functions within Airports, TechOps, and Integrated Operations Center (IOC) from front-line team members to senior leadership to gain valuable insights into opportunities, data, people, and processes.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
- An advanced degree (Masters or higher) in a quantitative discipline (Operations Research, Data Science, Industrial Engineering, Computer Science, Decision Sciences, Statistics, etc.)
- In-depth knowledge and strong background in one or more of the following specialized areas:
- Advanced optimization modelling methods (LPs, MIPs, etc.) and experience building large-scale models using FICO Xpress, ILOG CPLEX, or similar
- Experience in applying Machine Learning, Data Science, and AI-driven techniques to practical business problems
- Expertise in at least one computer programming/scripting language (e.g., Python, R, Java, C++)
- Practical experience in data extraction, engineering, cleansing, analysis, and visualization
- Excellent interpersonal, relational and communication skills (both oral and written)
Preferred Qualifications- Education & Prior Job Experience
- Domain knowledge in the airline industry or other transportation-related field
- Practical experience working with data and developing machine learning models using cloud technologies (data lake, Microsoft Azure, AzureML, Databricks)
- Experience with visualization design and UX principles
- Familiarity with behavioral science or contextual inquiry principles
- Familiarity with behavioral science or contextual inquiry principles
What You'll Get
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
