Description - Business Support Manager - Charlotte NC (Hybrid)
Leads diverse administrative functions usually for a very large, complex department or business unit. Functions may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. May consult with management to define and lead projects that encompass and impact many associates. Requires a thorough knowledge of the department or business unit's functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. May provide workflow direction.
Line Of Business Job Description And Responsibilities
The role is for a Business Support Lead role, with a focus on managing resource routines across the hiring lifecycle supporting two teams. Together, these teams comprise over 3,000 professionals primarily based in the United States, United Kingdom and India and supporting all lines of business across the enterprise.
The role is part of the wider EIT - GRA Business Operations and Control team who are responsible for driving coherent, efficient Operations and Governance across Enterprise Independent Testing and Global Risk Analytics. The team are responsible for several interrelated functions including governance and business control, financial and resource management, workforce and site strategy, executive routines, communications, and training. This role will support the business in all aspects of resource management including open requisition review, approvals, reporting, as well as preparing headcount analytics and reports across Executives. The role holder will be required to research, analyze data and produce high quality presentations and management information for management whilst proactively contribute to the improvement of operational efficiency and internal processes.
Required Skills
- Strong organization skills – ability to switch between tasks and to prioritize work effectively
- Advanced assertiveness, listening, influencing and diplomacy skills.
- Ability to run effective meetings and engage knowledgably and confidently with different stakeholders across the organization.
- Be able to demonstrate analytical skills – to critically evaluate the information gathered from multiple sources, reconcile variances and present complex data in a coherent manner and tailored to various audiences
- Strong communications skills – both verbal and written
- A team player with the ability to take the initiative and ownership of tasks and operate across different functional silos.
- An aptitude to learn quickly under pressure and be self motivated.
- Proven success to meet project deliverables and deliver accurate results with little direction
- Ability to understand and manage the sensitivities of stakeholders at different levels and to develop long term relationships
- Highly proficiency with Microsoft Office tools, particularly Word, Excel, PowerPoint and SharePoint
Skills
Project management, Support, Vendor management, Customer service
Additional Skills & Qualifications
Strong Stakeholder Communication
Pay And Benefits
The pay range for this position is $55.00 - $80.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Charlotte,NC.
Application Deadline
This position is anticipated to close on Apr 16, 2025.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
