Please note: Applicants with digital/web development agency, project management leadership (e.g. scaling the PMO), client-facing experience will be prioritized.

Director of Project Management (Remote)

Are you a proven, dynamic leader and website development project management expert? Looking for a professionally-rewarding environment where you lead a team of similarly motivated project managers completing meaningful projects for mission-driven clients? Urban Insight designs and develops websites and web applications for mission-focused organizations like museums, universities, nonprofits, and cities.

This is a management level position. We are seeking an experienced, sharp Director of Project Management to join our team to lead the Project Management department (PMO) and manage high profile client projects. This position is an opportunity to lead an outstanding team of Project Managers and manage the successful launch of projects. Join a supportive team that values your contribution.

Qualifications

Minimum of 15 years of progressive project management experience, with the majority in website design and development
Minimum of 7 years of experience working at a digital agency or consulting firm
Strong leadership, coaching and management skills
Robust client presentation skills
Proficiency with Drupal and/or WordPress
Proficiency in Project Management tools, e.g. JIRA, Parallax, Airtable or similar,
Ability to prepare concise and clear professional memos and documentation
Bachelor's degree in a related field
For remote work: Previous experience successfully working remotely, and physical location in the U.S

Responsibilities

Team Leadership & Growth

Coach, develop and grow our Project Management team
Lead weekly team meetings and project capacity planning
Scale and structure department with the growth of UI

Process Ownership

Implement and/or improve PMO best practices and appropriate infrastructure; scale with Urban Insight
Provide oversight for the end to end PM services (change orders, client communications, core PM artifacts, etc.)

Delivery and Client Satisfaction

Oversee the successful delivery of all projects
Ensure client satisfaction and that projects are completed in scope, on time and within budget
Project Manage a small portion of Urban Insight’s projects (i.e., this role has billable components)

Cross-Functional Collaboration

Work with the management team to set the strategic direction of the organization
Participate in sales processes; own estimation sub-process
Collaborate effectively cross-departmentally, e.g. with Sales, Creative, Development
Partner with COO / Operations to implement infrastructure dependent on PM Dept

Location & Availability

Work from any location in the US, available 9am - 5pm in any US time zone
Our office is located in sunny Los Angeles, CA. This position is available for fully remote (US Only), partially remote (a few days in the office) or in-person in our LA Office

Your Career Path

We anticipate this position to be a department leader who will join the senior management team after a successful training period. As UI grows, this role could bloom to VP of Delivery, and from there potentially the role of COO.

About Urban Insight

Urban Insight is a leading digital agency with 30+ team members. www.urbaninsight.com
We work with some of the best-known museums, nonprofits and other institutions, such as LACMA, The Broad, University of Southern California, City of Los Angeles, and the Japanese American National Museum
We’ve won numerous design awards including such as for our work for Stay Housed Los Angeles and the National World War 1 Museum & Memorial
We’re the top-ranked Web development agency in Los Angeles, according to Clutch, an independent analyst. Have a look at what our clients say about us: https://clutch.co/profile/urban-insight
We have a clearly defined project management methodology and case management system
We run on the Entrepreneurial Operating System

Why Work At Urban Insight?

We take on interesting, meaningful projects for appreciative clients
We offer a flexible working environment - work from anywhere in the United States
We work with you to create a career path that works for you
We're stable and growing. We've been in business for 25 years and continue to grow each year
We offer a casual and flexible working environment with plenty of opportunities for growth for the right candidate
We believe in a reasonable life/work balance and enjoy 40-hour work weeks
We allocate resources and time for training and professional development
We have weekly events to keep the team connected: Lunch & Learns, Lightning Demos, Game Breaks
There are many more reasons: https://www.urbaninsight.com/careers

Compensation

The annual compensation range for this role, based on qualifications and experience: $137,000-147,000 + annual bonus up to $8,000

Our salary package includes:

Paid time off (20 Accrued PTO Days)
Holiday time off (10 days per year)
Health insurance (95% employer-paid for Employee)
Dental insurance (95% employer-paid for Employee)
Vision insurance (95% employer-paid for Employee)
Short Term Disability (100% employer-paid for EE's outside of CA)
Company-sponsored 401(k) plan with employer match (after 60 days)
Supported Learning & Development

To Apply

A good introduction letter really gets our attention and guarantees a response. Please tell us why we'd be a good fit for your skills.

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Director of Project Management