Job Description

WHAT YOU'LL DO

As a Transport Operations Specialist - Retail, you support and lead day to day transport needs, operating standards, transport service quality and lead time.

Proactive outbound control in close cooperation with Transport Coordinators, DC outbound, stores and carriers
Support and educate transport systems users, providing on-site training and support
Coordination and alignment with all related departments on operational SOPS for new services or initiatives
Reporting KPI’s, deviating’s routes that need adjusting with stakeholders in DC and transport operations
Ensure that all transport related systems (Delcon, RFID, YMS etc) works as expected and used in a correct way to aspire best service to the stores, and ensure that business is not interrupted
Ensure that all transport systems and related procedures are implemented and followed by all end users
Monitor H&M transport system integr. towards carrier systems
Monitor, report and coordinate transport unit flows throughout the region and/or within the assigned markets
Monitor stock deliveries to be in full, at the correct frequency and in time; monitor fill grade targets are met

Who You’ll Work With

In this role, you will work closely with other members of the Transport team, NCG Coordinators, Store Operations along with various carriers and vendors.

Who You Are

We are looking for people with…

Deep expertise in operational transport processes to serve retail
Strong understanding of business needs from sales side for retail
Solid overview on specifics and capabilities in regional transport operations to serve brand needs
Pronounced transport focus and commercial sense to best serve requirements
Ability to collaborate and co-create with others
Agile mindset with a positive attitude to change and meaningful growth
Ability to understand your impact to others and contribution to the bigger picture

And people who are…

Inclusive and empathetic towards others whilst encouraging diversity

Who We Are

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

H&M Group

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Transport Operations Specialist - Retail